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Tuesday, July 20, 2010

Trust or Not Trust Your Auto Body Shop?

If you are cool with trusting a collision repair facility, then fine, go find another article to read. But if you are like me, you want to learn how to avoid having to trust a body shop (the concept could apply to doctors and lawyers, too). Try to avoid using a shop if:

1. You were referred to the shop by an insurance company . . . here's why:

a. The shop has an agreement with the insurance company, and if you are able to get a copy of the agreement between the shop and the insurance company, you are impressive.
b. The insurance company has a vested interest in making sure repairs are as cheap as possible.
c. Questions that would normally be directed to the vehicle owner, like "should we fix this wiring while we're at it?", or "hey, did this happen in the accident?" will be directed to the insurance company and not the customer. The owner is left out of the loop.

2. The shop is dirty or unorganized . . . . I know that sounds obvious, but a lot of people just overlook that aspect because they think repairing vehicle damages is a dirty job. It's not, a good shop will be clean and organized. Dirty and unorganized implies to me that the auto repair shop is used to cutting corners to save money.

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